Scope of This Policy
This Privacy Policy (“Policy”) is issued by Sneaky Pete Holsters, Inc. (“Company,” “we,” “us,” or “our”) and governs our collection and use of personal information.
This Policy applies to all websites, subdomains, landing pages, and online services operated by the Company, including but not limited to:
- www.sneakypeteholsters.com
- sneakypeteholsters.com
- offer.sneakypeteholsters.com
- any other subdomain of sneakypeteholsters.com
- Batsby Leashes & Collars and www.batsby.com
Collectively, these are referred to in this Policy as the “Sites.” The Company sells holsters, belts, leashes, collars, and related accessories. By using any of the Sites, you consent to the data practices described in this Policy.
Some of our Sites are hosted on different platforms and may use different cookie and tracking technologies. This Policy covers all of them. Where a specific Site uses tracking that others do not, that is described in the Cookies and Tracking Technologies section below.
California Consumer Privacy Act and California Privacy Rights Act
If you are a California resident, you have the following rights under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”):
- Right to Know. You may request details on what personal data we collect, use, and share.
- Right to Delete. You can request deletion of personal data, subject to certain legal exceptions.
- Right to Correct. You may request corrections to inaccurate personal information.
- Right to Opt-Out of Sale or Sharing. You can opt out of the sharing of your personal information for cross-context behavioral advertising. See the “Do Not Sell or Share My Personal Information” link in the footer of any of our Sites, or adjust your preferences using the cookie settings control available on each page.
- Right to Limit Use of Sensitive Personal Information. You may limit the use of sensitive personal information. We do not use or disclose sensitive personal information for purposes other than those permitted without a right to limit under the CCPA.
- Right Against Retaliation. The Company will not discriminate against you for exercising any of these rights.
To exercise any of these rights, contact us using the details in the Contact Information section below. We will verify your request before acting on it, and we may ask for information sufficient to confirm your identity. You may designate an authorized agent to make a request on your behalf.
Information We Collect
Information you provide directly
In order to provide you with the products and services offered, the Company may collect personally identifiable information such as:
- First and last name
- Mailing address and shipping address
- Email address
- Telephone number, where you choose to provide it
If you purchase our products, we collect billing and payment card information. Payment card details are processed by our payment providers and are used to complete the purchase transaction.
We do not collect personal information about you from you directly unless you voluntarily provide it. However, you may be required to provide certain personal information when you elect to use certain products or services. These include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers; (d) sending us an email message; (e) submitting payment information when ordering products; and (f) subscribing to our mailing list.
Information collected automatically
When you visit any of our Sites, we and our third-party partners may automatically collect certain information about your device and your visit, including your IP address, browser type and version, operating system, device identifiers, domain names, access times, pages viewed, the links you click, and the website you came from. This information is used to operate the Sites, maintain service quality, understand how our Sites are used, and, where you have consented, to measure and target advertising.
How We Use Your Information
The Company collects and uses your personal information in the following ways:
- to operate and deliver the services and products you have requested
- to process orders, payments, shipping, and returns
- to provide you with notices about your account or your order
- to carry out the Company’s obligations and enforce our rights arising from any contract between you and us, including for billing and collection
- to notify you about changes to any of our Sites, or to any products or services we offer
- to respond to your questions and provide customer support
- to measure the performance of our marketing, including advertising campaigns run on third-party platforms, where you have consented to such tracking
- to detect, prevent, and address fraud, security incidents, and technical problems
- in any other way we describe at the point where you provide the information
- for any other purpose with your consent
The Company may also use your personal information to inform you of other products or services available from the Company and its affiliates, where you have not opted out of such communications.
Sharing Information with Third Parties
The Company does not sell your personal information for money, and does not rent or lease its customer lists to third parties.
However, when you consent to advertising cookies and similar technologies on our Sites, information about your activity, including identifiers, device information, and the pages you view, is transmitted to advertising and analytics platforms such as Meta (Facebook and Instagram) and Google. Under the CCPA and CPRA, this transfer may be considered a “sale” or “sharing” of personal information for cross-context behavioral advertising, even though no money changes hands. You have the right to opt out of this. See the Right to Opt-Out of Sale or Sharing section above, use the cookie settings control on any page, or use the “Do Not Sell or Share My Personal Information” link in our footer.
The Company may also share data with trusted service providers who help us perform statistical analysis, send email or postal mail, process payments, host our Sites, provide customer support, or arrange deliveries. All such third parties are contractually prohibited from using your personal information except to provide these services to the Company, and are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the Sites; (b) protect and defend the rights or property of the Company; or (c) act under exigent circumstances to protect the personal safety of users of the Sites, or the public.
Cookies and Tracking Technologies
Our Sites use cookies and similar technologies, including pixels, tags, and local storage, to operate the Sites, remember your preferences, understand how the Sites are used, and, with your consent, to measure and target advertising.
A cookie is a small text file placed on your device by a web server. Cookies cannot run programs or deliver viruses to your device. We group the cookies used on our Sites into the following categories:
- Strictly necessary. Required for the Sites to function, such as maintaining your shopping cart or session. These cannot be switched off.
- Functional. Remember your preferences, such as saved addresses or display settings, so you do not have to re-enter them.
- Analytics. Help us understand how visitors use the Sites so we can improve them. This may include Google Analytics.
- Advertising and targeting. Used to measure the performance of our advertising and to show you relevant ads on third-party platforms. This may include the Meta Pixel and Google advertising tags.
Analytics, advertising, and targeting technologies are not activated until you provide consent through the cookie banner shown when you first visit. You can change or withdraw your choices at any time using the cookie settings control available on every page of our Sites.
You can also accept or decline cookies through your browser settings. Most browsers accept cookies automatically, but you can usually modify your settings to decline them. If you decline cookies, some features of our Sites may not work as intended.
Tracking User Behavior
Subject to your cookie preferences, the Company may keep track of which pages users visit within our Sites in order to determine which products and services are most popular. This data is used to improve the Sites and, where you have consented to advertising cookies, to deliver customized content and advertising to visitors whose behavior indicates interest in a particular product area.
Security of Your Personal Information
The Company takes reasonable measures to secure your personal information from unauthorized access, use, or disclosure. These measures include the use of the Secure Sockets Layer (SSL) and TLS protocols. When personal information such as a payment card number is transmitted, it is protected through encryption.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. However, no data transmission over the internet or any wireless network can be guaranteed to be entirely secure. As a result, while we work to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the internet that are beyond our control; and (b) the security, integrity, and privacy of information exchanged between you and us through the Sites cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Under the CCPA and CPRA, you have the right to request that the Company, and any third parties with whom your personal information has been sold or shared, delete any personal information that has been collected about you. To exercise this right, contact us at mike@sneakypeteholsters.com.
Please note that we may not be able to comply with a deletion request where it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service you requested or that is reasonably anticipated within our ongoing business relationship, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all applicable ethics and privacy laws, where deletion is likely to render impossible or seriously impair that research, provided we have obtained your informed consent;
- Enable solely internal uses reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information internally, in a lawful manner compatible with the context in which you provided it.
Children and Age Requirements
You must be 18 years of age or older to purchase from our Sites. The Company does not knowingly collect personally identifiable information from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.
Email Communications
From time to time, the Company may contact you by email to provide announcements, promotional offers, alerts, order confirmations, surveys, and other general communications. In order to improve our services, we may receive a notification when you open an email from us or click a link within it.
If you no longer wish to receive marketing or promotional emails from the Company, you may opt out using the unsubscribe link included in every marketing email, or by using the opt-out option at checkout. You will continue to receive transactional messages relating to your orders.
Changes to This Policy
The Company reserves the right to change this Policy from time to time, for example when there are changes to our services, our data protection practices, or the law. When changes to this Policy are significant, we will inform you by sending a notice to the primary email address specified in your account, or by placing a prominent notice on our Sites. Your continued use of the Sites after such modifications constitutes: (a) your acknowledgment of the modified Policy; and (b) your agreement to abide by and be bound by that Policy.
Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, or if you wish to exercise any of the rights described above, please contact us:
Sneaky Pete Holsters, Inc.
Privacy requests: mike@sneakypeteholsters.com
General support: helpline@sneakypeteholsters.com
